Catégorie
Baking
Localisation
Worcester, United Kingdom
Type de contrat
Fix term contract
Experience
1 to 3 years

Description de l'offre

  •         Sales administration:

o   Entering orders onto software taken from telephone calls, email, booking in goods and entering orders onto Parcelforce

o   Invoicing customers

o   Assist customers by answering any queries

o   Update and ensure Customer and Item Master Data accuracy

o   Filing orders once processed

  •        Stock management / Purchasing:

o   Allocating stock for delivery to customers

o   Keeping Stock Cards comprehensive

o   Monitoring stock to ensure smooth stock management

o   Entering purchase orders and receipting goods onto software once purchase order is delivered

o   Checking that invoices are correct vs goods receipt

  •          Logistic

o   Liaise with external support for transport issues, delivering dates, etc

o   Arranging paperwork/delivery documentation and allocating locations for warehouse to dispatch

  •          Credit management

o   Contact customers and send statements to ensure on-time payments

  •          Office administration

o   Ordering stationary supplies

o   Answer telephone calls

o   Other general administration duties

Qualifications

  • Degree in Business/Administration or Customer Service
  • Experience : minimum 3-5 years experience in Customer service/Sales Administration
  • Proficiency with Office software programs required (Outlook, Excel, Word, ..)
  • Experience in using ERP, SAP being a real plus
  • Experience in Import/Export would be beneficial
  • Strong organizational skills, including time management
  • ability to adapt to the environment and to the different interlocutors
  • Great communication skills including diplomacy.

Description de l'entreprise

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.

Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.

Lesaffre UK & Ireland have been a part of the global Lesaffre Group since 2017, supplying a diverse number of functional baking ingredients and mixes, a complete range of sourdoughs and hundreds of specialist yeasts. Backed by the full Lesaffre group expertise we offer a wealth of experience in these fields to bakers all over the UK and Ireland.