- Domaine d'activité
- Industrie
- Catégorie
- Food flavouring and taste
- Localisation
- shanghai, China
- Type de contrat
- Fix term contract
- Experience
- 1 to 3 years
Description de l'offre
– Manage sales order in-take. Order processing within 24 hours after receipt of order, and order confirmation within 24 hours after order entry.
– Surveillance of call-offs against contracts, delivery lead-times, pricing, MOV, item proposals and informs account management and customers accordingly.
– Check and monitor order blocks: pricing, credit, allocation, availability blocks, in close collaboration with different functions (Sales/Planning/Finance/PA).
– Surveillance of return orders within the customer complaint process, replacement of goods, and all documentation/certificates related to the orders, i.e. orders confirmation, invoices, credit notes.
– Handle customer complaints on responsible product lines, maintain CRM system according to global requirements; and review results with responsible sales.
– Keep relevant stakeholders informed about the status and changes in the order and potential risks in delivery; suggests alternatives when required;
– Support sales management in the follow up on outstanding payments, monitoring and escalate credit limits
– Correct maintenance of customer master data.
– Occasionally have customer visits or meetings together with sales manager
– Handle the complete delivery process
– Warehouse management and 3PL vendor management are required.
– Act as a backup in case of absence of colleagues
– special assignment next to the regular activities: assignments could be e.g. Focal Point or Key User: Letter of Credit, Master data or participation in small projects
Qualifications
– College or university graduate, or equivalentexperience in SCM/Logistics related field-Language:
– Good Command of English in spoken listening readingand writing skills
– Minimum 1years experience in related fields: logistics, customer service.
– Experience with Microsoft Office and ERP system, preferable SAP.
– Commercial skills.
Description de l'entreprise
As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.
Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.
In close collaboration with its clients and partners, Lesaffre employs 11 000 people in nearly 80 subsidiaries based in +50 countries.
Lesaffre achieves a turnover of 3 billion euros.