Job area
Supports
Category
Natural Aromatic molecules
Location
Shanghai, China
Contract type
Fix term contract
Experience
1 to 3 years

Job description

The Commercial Assistant is responsible for handling customer requests (outside order processing) and for providing commercial support to Procelys China team.

Qualifications

Be the Commercial Assistant for Procelys China

 

Understand customer needs, commercial background and competitive environment for the region.

Support the Business Director in extracting sales data, preparing regular and reliable reports and performance indicators.

Be responsible for the BU agenda of the Procelys China

Help with trip arrangement/meetings/conferences/seminars/exhibition organization

Manage brochures, business cards, goodies

Perform other administrative duties that may be assigned

Support the Business Director in daily tasks

 

Be the Front Desk for Procelys China

 

Respond to customer calls ad mails and channel to the appropriate team member

Ensure smooth response to customer requests (commercial and quality documentations, audit requests, sample requests, questionnaires, and customer inquiries)

Build strong customer relationships by focusing on customer's wants and needs

Monitor payment collection with the sales team

Keep the original contract documentation and record the price proposal to customers

Ensure stakeholders maintaining accurate data in C4C (customer profiles, reports, agreed prices and conditions, credit notes and commission statements, complaints and requests)

Facilitate the communication within the team and with internal stakeholders

Company description

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.

Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.

In close collaboration with its clients and partners, Lesaffre employs 10 000 people in nearly 80 subsidiaries based in 50 countries.

Lesaffre achieves a turnover of 2 billion euros.