Job area
Shanghai, China
Contract type
Fix term contract
+10 years

Job description

End user Experience Manager will be a key contributor for channel segment market’s growth via developing and executing marketing programs which directly contribute to sales volumn, brand recognition and customer satisfaction.


Key responsibilities

According to the channel segment development strategy, develop marketing tactics by category;

Work with craft sales teams, technical center and claim manager to identify the real needs of end users, find out business opportunities and provide customized marketing solutions;

Develop product portfolio, channel price, promotion and distribution proposal for related channel segment (Food Industry, Chains & Instore bakeries, Craft, Food Service, Home made);

Based on the collected needs, initiate the “idea of experience”, design the channel promotion activities and facilitate to verify it and guide field sales to implement;

Develop selling kit and effective mechanics from marketing perspective to drive sales;

Responsible for new product launch and follow-up activities

Promotion resources management and assessment of investment channels ROI;

Closely work with data science team, deeply understand the market and users through data analysis and monitor the progress and effectiveness, continuously improve according to the feedback

Lead to communicate and coordinate with cross-functions to nail down the internal alignment and implementation process

Deliver the needs to Marketing Communication Content Designer and make sure the Designer work out the MKT campaign and promotion material (Leaflet, PPT, Brochure, Promotional products, etc.) as expected  

Work with Corporate Communication together towards external parties such as media, stakeholders, baker associations and potential clients and build strategic partnerships

Budget management (planning & tracking) by channel segment at monthly basis

Support line manager on other assigned projects and tasks

Company description

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.

Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.

In close collaboration with its clients and partners, Lesaffre employs 10 000 people in nearly 80 subsidiaries based in 50 countries.

Lesaffre achieves a turnover of 2 billion euros.