PHILEO APAC (&AfMECA) SWINE Technical and Marketing Services Manager

Support to commercial teams

– Provides technical training to Phileo staff and distributors, making the necessary preparations;

– Support technical & sales teams in gaining new business and maintaining existing clients by effective application of our products;

– Contributes to the management of selected key accounts by customizing technical services and by providing specific technical support, organizing intervention of Phileo Global Swine Manager and/or R&D team members when needed;

– Orchestrates field evaluations of Swine products, including product improvements or new products;

– Contributes to the organization of regional specific swine events (ex.: symposium, seminar) in liaise with Area managers, Global swine manager and Marketing & communication department;

– Contributes to the preparation of articles, newsletter and technical documents in equation with regional specific needs, to help product promotions and through close collaboration with Phileo Global Swine Manager, Swine Product managers and Area managers;

– Consults with R&D and Global Swine manager’s team for the writing and publishing of local academic papers;

 Involvement and speaking at industry, distributor or customer meetings is a part of the necessary networking.

Technical services to customers

– Responsible for providing technical information, support or services to all new, existing, and potential accounts, to improve customer relationship;

– Corrects application problems that arise and provides technical service to distributors, customers, and other technical representatives in person and via e-mails or telephone, and ensures customer satisfaction with proper follow-up after a service call;

– Conducts, monitors, analyses and reports field trials with current products for swine, alone or in collaboration with Global Swine manager and R&D;

– Communicates technical information through sales call reports or technical service reports;

– Proposes conviction trials that meet customer practice and anticipate competition, supports local team in the implementation and follow-up of these trials.

 Makes sure to maintain updated knowledge of processes or ingredient changes in the livestock feed and production industries is compulsory.

Contribution to product portfolio management

– Participates in the construction of competitive product range and innovation programs considering market data, key opinion leaders’ advises, technical evidences established via field trials and scientific data collected;

-  Proposes, follow and adapt innovation programs and products in close collaboration with PHILEO Global Swine Manager, R&D team and area managers;

-  Contributes with R&D team and PHILEO Global Swine Manager to the prioritization process of swine R&D projects based on market and gap analysis;

-  Proposes trials to R&D team that answer market needs and anticipate competition, supports R&D in the implementation and follow-up of these trials;

– Ensures timely and accurate completion of research, product application and line extension projects;

– Manages and develops a network of key opinion leaders so to identify potential innovations that could fit with market analysis led by PHILEO Global Swine Manager.

Contribution to market analysis and marketing strategy

– Follow-up market innovations and product positioning of competing companies and identify market needs, opportunities and key success factors;

– Propose Swine strategy including marketing plan to his/her N+1, Regional Director, Area Managers and the Phileo Global swine Manager

– Contribute to the implementation of the swine strategy with commercial teams.