Job area
Shanghai, China
Contract type
Fix term contract
3 to 5 years

Job description

 Ø  Technical services:

Ÿ   Execute training sessions for selected accounts

Ÿ   Organize data collection for selected accounts

Ÿ   Using the above, realize plant audits and develop recommendations for process optimizations. Report to management. Liaison with management for communication to customers.

Ÿ   Upon the request of management, troubleshoot fermentation and fermentation related processes of selected customers/key accounts. Report to management. Liaison with management for communication to customers.

Ÿ   Assist in customer inquiries to assure fermentation and fermentation related process issues are resolved with selected customers/key accounts.

Ÿ   Assist Technical Sales Managers to assure fermentation and fermentation related processes are optimized with selected customers/key accounts.

Ÿ   Provide direct technical support to key accounts by reviewing data, writing technical reports and providing recommendations / follow up to resolve any fermentation issues.

Ÿ   Upon request of management, assist / provide technical training to the Leaf team members.

Ÿ   Monitor competitive activity by identifying and following up product & services offer. Report to management.


Ø  Promotion

Ÿ   Take an active role in the promotion of products & services through technical publications, paper and poster presentations, and participation national trade shows, conferences and seminars based on instructions of management

Ÿ   In collaboration with the Marketing team, prepare technical presentations, posters, papers, articles or other and give technical lectures in selected conferences, tradeshows, seminars, workshops and more..


Ø  Quality & Regulatory

Ÿ   Document and follow up on complaints from customers. Liaison with management as and when required.

Ÿ   Inform the Manager and Regulatory Manager on question related to the product compliance.


Ø  Others

Ÿ   Other duties may be assigned.


Ÿ   Education: Master degree in biosciences or equivalent

Ÿ   Experience: More than 5 years

Ÿ   Knowledge: Knowledge in Fermentation, microbiology, statistics, nutrition, chemistry

Ÿ   Language: Native language Chinese, Fluent in English

Ÿ   Software: Standard office software (Word, Excel, Powerpoint, Outlook…), Proficient in using statistical software (JMP, Statgraphics…)

Company description

As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology.
Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet.
In close collaboration with its clients and partners, Lesaffre employs 11 000 people in nearly 80 subsidiaries based in +50 countries.
Lesaffre achieves a turnover of 2.2 billion euros.


Leaf, business unit of Lesaffre, is a global key player in industrial biotechnology to enable a better future.

We push boundaries to reveal the full potential of fermentation and develop industrial microorganisms and processes that allow renewable productions. In collaboration with players that are also passionate about accelerating the transition, we design and put into action high performance bio-based solutions.

Drawing upon Lesaffre’s global present and 170 years of fermentation expertise, we offer high quality and locally manufactured biomass and bio-based products. At Leaf and Lesaffre’s network of fermentation labs (R&D and application lab), we provide answers to our clients’ demand, to overcome their challenges and to seek for improvement potentials. With a team committed to sustainability, customers’ satisfaction and innovation, Leaf is your industrial fermentation partner for a sustainable tomorrow.